Webwire helps small and medium businesses stay online, secure, and productive. We provide Microsoft 365 managed services, web and SaaS hosting, remote support, and proactive infrastructure management - with a focus on reliability, security, and straight-up service.

Who we are

Webwire is an Australian IT services provider built around a simple idea: business technology should reduce stress, not create it. We work with organisations that want a dependable partner to look after the day-to-day, respond quickly when issues pop up, and steadily improve their systems over time.

We’re remote-first by design, which means faster response times, better visibility across your environment, and support that scales without needing someone onsite for every little change.

What we do

We focus on four core areas that cover most modern business IT needs:

1) Microsoft 365 Managed Services

We manage Microsoft 365 environments end-to-end - licensing and tenant setup, user onboarding/offboarding, mailbox management, Teams/SharePoint configuration, security baselines, and ongoing administration. The goal is simple: your users get a smooth experience, and you stay secure and compliant.

2) Web & SaaS Hosting Services

We host and support websites and business applications with sensible performance and security defaults - backups, updates, monitoring, SSL, and uptime oversight. Whether it’s a public website or an internal business system, we keep it stable and maintained.

3) Remote Support

When something breaks, slows down, or just doesn’t make sense - we fix it. Remote support covers user issues, device troubleshooting, software problems, access requests, email/Teams issues, and day-to-day helpdesk needs. You get quick response, clear communication, and a result.

4) Remote Network & Infrastructure Management

We manage the foundations: servers, networking, connectivity, and the services your business depends on. This includes monitoring, patching, maintenance, alerting, documentation, and recovery planning - reducing downtime and preventing “surprise” failures.

How we work

We keep things structured and transparent — no mystery IT.

Assess

We review what you’ve got, what’s working, what’s risky, and what needs to change first.

Stabilise

We tackle urgent problems and put the basics in place: backups, access control, monitoring, and security baselines.

Manage

We take ownership of ongoing support and maintenance so your team can focus on work, not firefighting.

Improve

Each month we uplift: performance, security posture, cost control, and reliability — based on real issues and real priorities.

What makes Webwire different

1. Proactive by default - monitoring and maintenance to prevent outages, not just respond to them
2. Security-first, sensible approach - MFA, backup strategy, least-privilege access, and good hygiene
3. Remote-first speed - fast support and consistent service without waiting for site visits
4. Clear communication - you’ll know what happened, what we did, and what’s next
5. Documentation & accountability - changes are tracked and environments are kept understandable
6. Right-sized solutions - we don’t oversell; we fit the solution to the business

Who we work with

Webwire works best with businesses that want stable, well-managed systems and a trusted partner they can rely on. That includes professional services, trades, operations teams, and SMEs that are growing and need their IT to scale without becoming a headache.

If you’re currently juggling multiple vendors, dealing with recurring outages, or worried about security and backups - those are exactly the problems we’re built to solve.

Our commitments

When you work with Webwire, you can expect:

1. Responsiveness - fast acknowledgement and clear next steps
2. Reliability - stable hosting and well-maintained systems
3. Visibility - monitoring, reporting, and plain-English updates
4. Security & resilience - protection against common risks, and recovery planning
5. Continuous improvement - we don’t just “set and forget”; we uplift over time